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Store Help

PHONE ORDERS

Customer Service is happy to take your orders by phone.
Please call us at (920) 593-2658 OR toll-free at 800-535-9264.


INTERNATIONAL ORDERS

All shipments outside the United States are subject to a U.S. $15 document preparation fee per order. This fee is not included in the total listed on the order and will be added at the time of shipping. The customer is responsible for all shipping charges, customs clearance, brokerage fees and provincial taxes.


SPECIAL ORDERS

If you are looking to order something that may not be available on this site, you can place a custom or special order. We have access to more than 600,000 products that can be customized with your logo.


CREDITS & RETURNS

All claims for non-receipt of merchandise, damaged goods or merchandise shortages must be reported within 10 days. Exchanges for sizing issues will be accepted within 30 days if the merchandise is able to be restocked and is not damaged. The shipping costs for outbound and inbound freight will still be incurred so be sure to check all size charts prior to ordering to avoid sizing issues. When in doubt- reach out! Our customer service representatives are happy to help.


GENERAL CONTACT INFO

HOURS

Monday - Friday: 8:00 am - 5:00 pm CST

PHONE

local: (920) 593-2658 toll-free: 800-535-9264

FAX

local: (920) 965-1105

E-MAIL

basco@promotionaldesigns.com

MAIL

Promotional Designs, Inc.
2280 South Ashland Ave.
Green Bay, WI 54304